When you order an item online, you might experience a shipping delay. What do you do if the item arrives after such a long time that you’ve already received a credit card chargeback from the seller?

Ahead of the United States’ Memorial Day weekend, Ars staffers were milling about the virtual water cooler when someone happened upon some intriguing data: their personal Amazon shopping history. This ...

Question: I ordered a cordless phone system and memory card from Target.com. After a couple of weeks passed, I checked the status of the order and the tracking information showed that it was delivered ...