North Carolina Gov. Josh Stein talks with DMV Commissioner Paul Tine as they arrive at the East Raleigh Division of Motor Vehicles office Friday, May, 30, 2025. Since he took office in May, Division ...
RALEIGH — The North Carolina DMV is now allowing walk-ins all day at 82 of its 115 offices, including all Charlotte locations, to help customers avoid the summer heat. Previously, customers without ...
The Division of Motor Vehicles customer service phone line is working again, after an employee at the DMV’s call center in Bladen County tested negative for coronavirus. But getting through to a human ...
One of the agency’s goals is that half of all transactions will be completed on the DMV website, reducing the need for in-person visits. The North Carolina Division of Motor Vehicles is kicking off a ...
FUQUAY-VARINA, N.C. (WTVD) -- As frustrations mount at DMV offices across North Carolina, officials are working to improve customer experience and staff burnout. On Wednesday, DMV officials detailed ...
RALEIGH, N.C. (WTVD) -- N.C. Division of Motor Vehicles Commissioner Paul Tine has unveiled a comprehensive 35-page strategic plan to transform the DMV experience. The plan, which Tine aims to ...
DMV unveils 2026–2030 strategic plan to improve customer service. Targets: 50% online transactions, 15‑minute average wait, 85% satisfaction. Plan includes tech consolidation, digital IDs, public ...
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