The payment-protection insurance scandal of the past few years in the United Kingdom generated a number of important industry lessons, particularly the need for better reaction to consumer feedback, ...

LONDON, Oct 4 (Reuters) - Royal Bank of Scotland (RBS) on Wednesday lost two lawsuits over unfair commissions that were charged to customers who were sold payment protection insurance (PPI), ...

Hundreds of customers are being refunded after insurance company Paymentshield failed to send important information about PPI policies. The Competition and Markets Authority (CMA) has issued ...

RICHMOND, Va.--(BUSINESS WIRE)-- Genworth Financial, Inc. (GNW) today issued a statement in response to a UK High Court judgment in favor of AXA in the legal proceedings against Santander companies ...

Tim Johnson, chief executive of Paymentshield, says unlike its mortgages cousin, scandal-hit standard payment protection insurance is linked to a single loan or product such as a credit card and is ...

Banks will pay out “substantially less” compensation for hidden commission in car finance loans than they did during the Payment Protection Insurance scandal, according to Nikhil Rathi, chief ...

Taxpayer-backed Royal Bank of Scotland has racked up another £450 million in charges as it counted the mounting cost of its recent IT meltdown and the PPI mis-selling scandal. The 80% state-owned bank ...

PPI claims companies are the new cold-calling bane of so many lives. It's bad enough that the banks ripped off so many people by mis-selling payment protection insurance, but now there are scores of ...

For many years payment protection insurance was sold extensively by banks, credit card companies and other lenders. The principle behind the insurance was simple; it was designed to protect a customer ...

Consumer champion Brunel Franklin says the claiming of secondary payouts on Payment Protection Insurance (PPI) cases is looking like the next big PPI mis-selling scandal. Yet with the Financial ...

LONDON (Reuters) - The competition watchdog believes the market for retail payment protection insurance needs improving because there is little competition between providers and limited ability for ...