In the fast-paced world of employee benefits, too many consultants and brokers focus on results — revenue growth, client retention and premium reductions — without giving due attention to the ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

“High stakes tests” encompass any tests used to make significant decisions about a person’s care and are intimately tied to an individual’s medical treatment, social perception by others, and often ...

The era that spawned Enron, Tyco and Adelphia has turned, and on its heels is a new trend to get back to the basics of ethical business practices. In my role as a process analyst, I’ve found that the ...

In the evolving world of mental and behavioral health, the winds of change are blowing towards a more individualized, process-focused approach. Let’s explore together what a mental health landscape ...

Discover how expert process engineering by Krishna Valluru eliminates operational chaos, fixes broken workflows, and restores ...

For companies looking to build on the momentum of the last few months, adopting a process platform approach to IT is an ideal next step. Organizations compressed years of digital transformation into ...

Extensive research has demonstrated that people living in communities with deficits in the social determinants of health (SDOH) face poorer health and social outcomes. The disparate health and ...

Showing candidates a realistic depiction of your culture can give them the opportunity to self-select. Bringing culture into the recruitment and hiring process is the best way to ingrain it throughout ...