Using the Process Communication Model to build healthy business relationships. Dean Hefta, founder of Clarus Results, a consulting firm, and author of How We Connect, visits with Matt George about how ...
At the ARC Forum 2020, Paul Sereiko and Ted Masters of the FieldComm Group gave a preview of the forthcoming NAMUR Open Architecture Information Model (NOA-IM) and the role FieldComm Group is playing ...
Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...
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