It may be useful to sketch out a handwritten version of the process flow before getting started in Word. This way, you'll know how many levels of each part of the process you must add to the chart ...

There have long been a few fundamental challenges associated with business process management. But a relatively new and innovative technology, process mining, has the capability to revitalize ...

Process studies take time seriously, illuminate the role of tensions and contradictions in driving patterns of change, and show how interactions across levels contribute to change. They may also ...