I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Kevin Curtis inherited a problem that had been hanging around for years. 1 Psychiatric patients in the emergency department were waiting too long for a bed at the University Neuropsychiatric Institute ...

In our Uniquely Kentucky stories, Herald-Leader journalists bring you the quirky and cool, historic and infamous, beloved and unforgettable, and everything-in-between stories of what makes our ...