There’s a moment in every transformation leader’s career when a simple question becomes a breakthrough: “Why does this process even exist this way?” I’ve asked this question countless times across ...

Columbus Circle in New York City, once infamous for gridlock before a 2005 redesign. Like organizations, it needed process balance to eliminate bottlenecks. Columbus Circle in New York City is a ...

Unlock the power of AI with this comprehensive guide on how to automate any process using Claude Projects. Discover how automation can significantly enhance efficiency, reduce human error, save time, ...

Innovation is not about creating something entirely new; it’s about transforming existing products into a unique solution to address a real-world problem. Process innovation cannot be achieved unless ...

Make sure your people and your technology work well together. by Thomas H. Davenport and Thomas C. Redman When Mars Wrigley decided to digitize its supply chain, it invested in several AI and ...

The original version of this story appeared in Quanta Magazine. In the movie Oppenheimer, Niels Bohr challenges the physicist early in his career: Bohr: Algebra is like sheet music. The important ...

CannonDesign Principals Melissa Alexander and F. Jeffrey Murray explore how virtual twins help leaders predict, simulate, and optimize building performance. This blog post was authored by Melissa ...