A year ago, 16% of holiday shopping purchases were returned, according to data from Salesforce. With many Christmas 2023 purchases still within a returnable timeframe today, Salesforce anticipates a ...

Victoria Kickham, Senior Editor, started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution, and supply chain issues ...

Reverse logistics is the process of moving goods from their typical final destination (the consumer) back upstream in the supply chain for various purposes such as returns, repairs, recycling, or ...

Reverse logistics are an important part of e-commerce, with almost 30% of all online orders returned, depending on the product category. For some types of products, returns will be a small part of ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

For years, retailers have seen product returns as a headache, or just another cost of doing business. The logistics required for returns needs a different approach and mindset from that of regular ...

With the explosion of e-commerce during the global pandemic, companies not only had to adopt Amazon-like shipping skills, but also how to coordinate and manage returns. In Latin America, the reverse ...

WESTERVILLE, Ohio--(BUSINESS WIRE)--DHL Supply Chain, the Americas leader in contract logistics, today announced the acquisition of Inmar Supply Chain Solutions, a division of Inmar Intelligence and a ...

Just in time for the holiday season, UPS (CCJ Top 250, No. 2) is on a shopping spree and its latest pickup should come in handy for those unwanted Christmas gifts. UPS on Wednesday agreed to acquire ...