While QR code menus were introduced as a convenient, contactless solution, growing numbers of customers say they create frustration and disrupt the dining experience.

What started as a clever pandemic solution has quickly become one of the most disliked trends in modern dining. From tech frustrations to privacy concerns, many restaurant guests say QR code menus are ...

Venture outside and you’ll soon see them. Printed on posters and signs, pasted on pub walls and hotel lobbies, taped to picnic tables in beer gardens: QR codes. This story originally appeared on WIRED ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...

A dining innovation that once looked like the future has worn out its welcome with many restaurateurs, customers and servers who say it takes the joy out of dining. By Amelia Nierenberg Heavenly ...

Up until COVID-19, the QR code, that square offspring of the Universal Product Code, was a mostly marginal technology as far as the consumer marketplace was concerned. During the pandemic, however, ...

With a single activation, any QR menu becomes an assistant that instantly answers guest questions. If you already have ...

QR codes are having a moment. Chances are, anyone visiting a restaurant during the height of the pandemic was either introduced or reintroduced to scanning those black squares first made popular in ...

Like many ambitious restaurants around town, the newly opened Pastore leaves no detail unturned: Customers are handed cold towels that chill in a fridge set precisely at 40 degrees, white tablecloths ...

Before the pandemic, I’d shudder at the sight of a restaurant table full of people all staring at their phones. I was always happy not to be them or be sitting with them. I always kept the lively ...

Venture outside and you’ll soon see them. Printed on posters and signs, pasted on pub walls and hotel lobbies, taped to picnic tables in beer gardens: QR codes. This story originally appeared on WIRED ...