All Covered, the IT Services division of Konica Minolta Business Solutions U.S.A., and one of the nation’s top ranked IT Services companies, has acquired the assets of America’s Remote Help Desk of ...

Integration enables SysAid Copilot to initiate Splashtop remote support using AI-driven ticket and asset intelligenceCUPERTINO, Calif., March 23, 2026 (GLOBE NEWSWIRE) -- Splashtop, a global leader in ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Gone are the days of Nick Burns Your Company’s Computer Guy showing up at your desk shouting, “MOVE,” so that he can sit in your chair to solve whatever computer issue is keeping you from your work.

New administrative functionality improves handle time, session start times, and implementation times to improve time to value without impeding security New features simplify user management, improve ...

As households fill up with PCs, gadgets and networking gear, today's troubleshooters are finding ways to skip the house call. Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC ...

With in-person IT support now relatively rare, tech workers are under increasing pressure to support end-users and endpoint devices remotely — and they need better overall support and tools to do that ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

magazine for the sixth time in nine years. The Future 50 program recognized the 50 fastest-growing companies in the Greater Baltimore area based on employee and revenue growth. ARHD was recognized in ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...