There are lots of ways to describe how a company works, from in-office only organizations where employees work on-site together to remote-only organizations where teams are geographically distributed ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Support.com, Inc. (NASDAQ:SPRT), a leader in technical and customer support solutions for businesses and consumers with more than 20 years of experience managing a ...

Projector.is Inc., which does business as ScreenMeet, today announced an artificial intelligence-based assistant for contact center and information technology help desk workers that provides real-time ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

As industrial facilities face mounting pressures to increase uptime, reduce costs and manage workforce limitations, the need for responsive, scalable support services has grown. This is leading to ...

VANCOUVER, British Columbia & FORT MYERS, Fla.--(BUSINESS WIRE)--Southwest Florida Home Care, Inc. today announced that after a comprehensive market evaluation they have selected Claris Healthcare as ...

Loneliness and isolation can have a substantial impact on remote workers, affecting their mental and physical health and overall well-being. Loneliness can lead to depression, anxiety, and other ...

Remote work has become the norm for millions of employees worldwide over the past several years. While employee-manager relationships have certainly changed without in-person, face-to-face contact, ...

ABB Electrification’s Service business has announced the launch of pioneering solutions to provide interactive remote support using immersive extended reality. With increasing demand for remote ...

When it comes to onboarding remote employees and keeping them engaged, it isn’t enough to simply ensure that they have access to all the technology, tools and information they’ll need to perform their ...