Disruption left customers unable to track support cases, upgrades, or patching work SAP has apologized for the recent outage ...

In this industry interview, Michael Ameling explains how SAP BTP is becoming the AI-native and cloud-ready backbone for ...

According to a recent survey, six out of 10 companies are not taking advantage of SAP’s AI agents when migrating to S/4HANA ...

The ERP giant is shifting away from multiple-choice questions toward a new model centered on real-world environments, ...

The proposals from SAP would let clients choose between different support-services providers, opt for different levels of SAP support or for no SAP support at all.

SAP has offered to make it easier for customers to switch to rival software, clarify the basis for its fees, and abolish its ...

SAP's recent share drop is a buying opportunity, as AI fears are overblown for this wide-moat, mission-critical software leader. SAP's cloud transition has reached a tipping point, driving strong ...

SAP insists customers wanting "innovation" such as AI must upgrade to its latest platform for ERP, using prescribed cloud ...

One Fortune 100 retailer I worked with had 15 years of customer interaction data but could only afford to process 30% of it.