Last week, ahead of the MWC mayhem, Salesforce Inc., which grew into an industry giant by providing technology to help ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...

Salesforce is introducing a new AI-powered research tool called Einstein Relationship Insights (ERI) that it said autonomously mines the web and disparate data sources to uncover account and contact ...

Salesforce has recruited back at least eight executives this year. It held an event for alumni last week at its Dreamforce conference in San Francisco. The cloud software vendor is revamping its ...

Salesforce architect Ranjith Kumar Kollu designs scalable, automated CRM systems that replace manual workflows with ...

Like many other SDRs, Salesforce is a must-have tool that I use daily in my efforts to track and manage my pipeline and keep everything neat and organized. But I wasn't always so proficient at it.

Because no salesperson can ever have enough of a sales "pipeline," software giantSalesforce.com on Thursday unveiled what it calls an AI-driven sales agent and an AI coach to train salespeople. As ...

Salesforce.com on Tuesday unveiled a new SaaS (software as a service) help-desk application called Desk.com that can reach end users through social networks like Facebook and Twitter. Desk.com, which ...

The U.S. Army’s Cloud Plan, released in October 2022, aims to use cloud-based technologies to create a secure, digital and scalable path toward the Army’s future. Cloud and data are at the center of ...