Every company wants to know what its customers feel about it. But sentiment analysis can get more granular -- and turn inward to improve employee satisfaction Somewhere, someone is tweeting “[This ...

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Better customer retention. By identifying dissatisfaction early, sentiment analysis aids proactive interventions, which helps to reduce churn and improve loyalty. Transformative business insights.

Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...

Most of us don’t enjoy scrolling through countless online reviews, trying to decipher whether customers are genuinely satisfied or just being sarcastic. It can feel like trying to read between the ...

Having a thorough grasp of what your customers think of you and your brand is vital to your ability to market to them well. Did they see the humor in your last campaign? How do they like your latest ...

Social networks have become one of the most significant sources of diverse information that is hard to quantify numerically. Millions of people discuss stock prices daily, despite not being directly ...

Panasonic had 14 patents in big data during Q4 2023. Panasonic Holdings Corp filed patents in Q4 2023 for a system using statistical background subtraction to generate causal inference machine ...