The growth of the interconnected world has given significant development in handling company communications and operations, including the so-called service desk. Companies are now offering service ...

IT help desk platform that helps you track and resolve technical issues from your employees. Additionally, as an Information ...

The rise of social media should horrify any company with crappy customer service. Right now, with minimal effort, any disgruntled customer can use a service like Twitter to voice their complaints to ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

Do you know how much your end-user support costs? If we take Desktop IT support alone, Level 1 support costs businesses on average $22 and Level 2 costs rise to $84 as more people are becoming ...

PUNE, June 13, 2023 (GLOBE NEWSWIRE) -- "Service Desk Tools Market" research report focus on overall information that can help to take decisions on current market situation. Service desk software ...

LiveTime, a company that specializes in applications for service management, has developed a version of its software as a native app for Google Android. Available in Google's marketplace, Google Play, ...

Latest research on Global Service Desk Software Market report covers forecast and analysis on a worldwide, regional and country level. The study provides historical information of 2016-2021 together ...

Customer service can be a crucial differentiator for businesses of all sizes. Typically, customers demand fast, personalised, and consistent support across multiple channels and may even be willing to ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

The University of Roehampton, which operates four colleges serving 9,000 students in London, has rolled out new service desk software for IT and other departments. The university had been looking for ...

SaaS stands for software as a service, which means software is hosted by a third-party provider and delivered to customers over the internet as a service. While most SaaS products are aimed at ...