'The Menu' portrays the archetypes of patrons in the food service industry, with characters representing different stereotypical customer behaviors, such as entitlement and nitpicking. The film ...

Coming this summer is a new state law that bans unadvertised service fees, surcharges and other additional costs that are added to the end of a bill for meals or delivery service. On July 1, Senate ...

For decades patrons would see the same few menu items on a hotel room service menu. Perhaps a burger, BLT, or club sandwich for dinner, or a stack of pancakes in the morning. Room service dining has ...

Many small businesses introduced automatic service charges during the pandemic. Nearly five years later, some say they’re still necessary. Not so fast, say many restaurant owners. They’re making a ...