As a report reveals staff in electrical stores know nothing about their products, are other High Street staff any better? Charlotte Kemp went undercover to find out. After spotting an advert in the ...

Can Alexa help shoppers in large, retail stores where store associates are spread out and often hard to find? That’s the premise behind the hack, “Alexa Shop Assist,” presented today at the TechCrunch ...

Shopify is taking Kit, the virtual assistant it acquired last year and making it free to all members on its platform, as a basic part of their merchant services. That’s a big deal for the previously ...

THERE’S nothing more annoying than going into a store for a casual peruse, only to be ambushed by an eager shop assistant offering their help. But now the reason behind the often overly-enthusiastic ...

A video of a woman scoring a pair of designer boots for just $10 at a thrift store has gone viral on TikTok. The clip was posted by @samstyledthat and has garnered more than 255,000 views since it was ...

Lush, Hobbs and Space NK are also guilty of having similar rules for their employees to follow THERE’S nothing more annoying than going into a store for a casual peruse, only to be ambushed by an ...