Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

Customer service is not what it used to be. One woman's viral interaction with a customer service representative proves it. Featured Video In a TikTok video that has amassed over 2.2 million views, ...

GREENVILLE, S.C. (FOX Carolina) - Hundreds of FOX Carolina viewers expressed concern on Facebook over ongoing Spectrum issues since Helene hit. “My stepson works from home. He has been finding places ...

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...

COLUMBUS, Ohio — Spectrum notified the state Wednesday that it will be closing its customer service center in Columbus and eliminating 175 jobs. According to a letter sent to the Ohio Department of ...

Add Yahoo as a preferred source to see more of our stories on Google. A Spectrum Mobile store. J.D. Power has named Spectrum Mobile as No. 1 in customer service among full-service mobile virtual ...