Instead of depending on a customer service assessment by an external agency to improve your library, why not develop your own? Find out 10 things to include in your bespoke standard Customer service ...

When undergraduates start looking for source materials for a paper, librarians expect them to consult study guides, but most students don’t use the guides, and many don’t even know they exist, ...

Many times when someone tells you that language X is “better” at something they really mean that it has better built-in libraries for that task. Java is a great example. The language isn’t all that ...