Managed customer support is pivotal to delivering a satisfying experience to customers. While managing customer support can be daunting, you can simplify it using support center applications. These ...

Ameyo, a Gurgaon-based startup that makes software for customer support and sales centers, has raised a Series A of $5 million from Forum Synergies. The company, which already has customers throughout ...

Call center software tools have become essential to almost every large-scale business. The software plays a critical role in simplifying customer relationships and improving an overall customer ...

Pluribus Networks has rolled out new software and analytics packages that take aim at customers looking to build and manage software-defined data-center fabrics. The packages include a new release of ...

In 2025, the Communications-Electronics Command Software Engineering Center advanced the Army’s modernization portfolio ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

CRN breaks down the 50 vendors who are leading the software-defined data center evolution. The 50 Software-Defined Data Center Providers Who Are Leading The Pack The modern data center is becoming ...

Nokia is offering customers an alternative way to set up data center networks by expanding its data center fabric package to support the open-source Software for Open Networking in the Cloud (SONiC).