Salesforce Inc. today is jumping aboard the generative artificial intelligence train with the addition of large language model support across its portfolio of applications. Generative AI can now be ...

Fix broken processes before adding AI. Learn how better systems, empowered employees and smarter technology turn poor CX into ...

SAN FRANCISCO--(BUSINESS WIRE)-- Salesforce (NYSE: CRM), the world’s #1 CRM, today announced more than 180 organizations have selected Agentforce IT Service, which has transformed the IT Service ...

Tech-led challenger finance firm Revolut has chosen cloud software from Salesforce to support the growth of its banking arm. The fintech, launched in the UK in 2015, will use software as a service ...

Salesforce architect Ranjith Kumar Kollu designs scalable, automated CRM systems that replace manual workflows with ...

Salesforce has collaborated with BNY Mellon’s Pershing X, a startup technology unit within BNY Mellon | Pershing, “to build two new client onboarding and engagement apps that will power connected and ...