Tech support scams cost victims billions each year and often target the most vulnerable users. Scammers use fear and urgency ...

Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

The Federal Trade Commission (FTC) can now go after scammers posing as tech support providers even if it's the consumer who called them up. It has just approved amendments to its Telemarketing Sales ...

Regulations protecting people from telemarketing scams now cover tech support scams, which have cost victims hundreds of millions of dollars in recent years. In a 4-1 vote, the Federal Trade ...

As we approach the Spring semester, it is important to us in IT Services that everyone knows where they can get the support they need. Before this year starts, we want to give you a refresher so if ...

In April 2024, Women Who Code—arguably one of the most influential nonprofits focused on supporting and retaining women in technology—abruptly shut down due to a lack of sufficient funding. The ...

If your home devices are over a decade old, they may be in danger of losing support permanently. Here's what you should do if that happens. Tyler has worked on, lived with and tested all types of ...

The Tech Support Lounge, located in the Atrium section of the Armstrong Student Center, is nearly a year old. It continues to work closely with all of the academic areas across the University to ...

In an industry where women continue to challenges, tech entrepreneurship requires resilience, innovation, and financial acumen. However, despite the growing number of women stepping into tech ...