The surprising truth about internet reliability.

Internet speed tests aren't just for people who obsess over their internet speeds. When my friends or parents are experiencing an inevitable home internet slowdown, I recommend always starting with a ...

Every gamer knows the feeling. You’re mid-match. Everything is going fine. Your ping looks normal. Then suddenly your character stutters, enemies teleport across the screen, or the game boots you back ...

We continue our discussion of what can be done to address the impact of packet loss on application performance over the WAN. We’ve covered three of the six different possibilities listed in the first ...

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...