Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. There are a variety of tools that can help researchers analyze large volumes of ...

A behind-the-scenes blog about research methods at Pew Research Center. For our latest findings, visit pewresearch.org. If you’ve ever had to analyze a set of documents — such as social media posts, ...

Sentiment analysis is analytical technique that uses statistics, natural language processing, and machine learning to determine the emotional meaning of communications. Companies use sentiment ...

Large bodies of text – in political speeches, social media posts, policy documents, and so on – are significant and useful data sources for social science research. Textual data analysis is a growing ...

This course is available on the MSc in Accounting, Organisations and Institutions, MSc in Applied Social Data Science, MSc in Culture and Conflict in a Global Europe, MSc in Culture and Conflict in a ...

Tim Smith has 20+ years of experience in the financial services industry, both as a writer and as a trader. Amanda Jackson has expertise in personal finance, investing, and social services. She is a ...