In 2016, the Innovation Service and UN Global Pulse used data from Twitter to monitor protection issues for the first time using artificial intelligence to understand the interactions between refugees ...

Microsoft on Wednesday announced the inclusion of text analytics capabilities within its Azure Cognitive Services product. According to the software giant, the Text Analytics for health feature can ...

Call Journey has added advanced text analytics and real-time workflows to its VoiceAI solution, allowing users to capture and analyze text-based communication channels, such as email and live chat.

Natural language processing (NLP) has dozens of applications, from drug discovery to data categorization to robotic process automation. But nowhere has its benefits been more evident than in customer ...

Business analysts are running into the limits of BI tools and looking for ways to do more advanced analytics. Python is the way forward. With data more critical than ever to companies’ success, Python ...