Troubleshooting IT problems among workers in branch offices is a challenge regardless of company size or IT sophistication. That’s one reason companies are moving toward managed services to help ...

Remote desktop software like HelpWire aids real-time support for remote employees by slashing downtime and elevating the employee experience.

LogMeIn Rescue is a new app for the iOS platform that supports any IT help desk by allowing remote access to iOS mobile devices. The new app is released in conjunction with a redesign to the existing ...

Apple's IR Remote may stop working for a number of reasons, either because the device itself is not functioning correctly or because the computer cannot pair with the device. Topher, an avid Mac user ...

Slow (or no) internet? Printer isn’t printing? People can’t see or hear you on Zoom? We’ve heard them all. Read on for advice on working through common technology problems. This article will help you ...

Keeping power plants running smoothly has always been a critical industry focus, but it is even more vital now. As the current environment of stay-at-home orders and social distancing has limited site ...

Recognizing the value of embracing digitalization to improve customer service, Beumer has developed its first smart system for customer service. Using augmented reality (AR) with smart glasses, the ...

If the remote control function does not work on your HTC One smartphone, this troubleshooting guide may be able to help resolve the problem. The way I see it, there are three possible causes why this ...