CHICAGO (WLS) -- The unprecedented volume of holiday mail sent by USPS this year isn't the only reason for persistent postal delays. Chronic understaffing and capacity challenges are the foundation.

CHICAGO (WLS) -- According to the unofficial motto of the U.S. postal service, your mail will get through even in the rain, sleet or snow. But the ABC 7 I-Team found the challenges to mail delivery ...

HOUSTON – Earlier this year, I launched an experiment to test the efficiency of the United States Postal Service (USPS). PREVIOUS: Houston, we have a mail problem. Here’s what we know I mailed ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. KANSAS CITY, Mo. — Two Missouri Congressman ...