We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

Telecommunications giant Verizon (NYSE:VZ) reported Q2 CY2025 results , with sales up 5.2% year on year to $34.5 billion. Its GAAP profit of $1.18 per share was 1.5% above analysts’ consensus ...

Verizon has partnered with Google to revamp its My Verizon app with a Gemini AI-powered customer assistant. It is capable of quickly fixing complex issues without any intervention from a human ...

The "Problem Solver" AI agent integrates Verizon's personalization platform with Google Cloud's gen AI to deliver advanced troubleshooting support, assisting in the resolution of customer issues ...

Verizon pays the highest cash taxes among major U.S. telecom companies, CNBC reported, citing Wells Fargo analysts, who said ...

Verizon is using Google's Gemini AI to power new, smarter customer support, including 24/7 live chat and a redesigned app that makes it easier for customers to get help with billing, upgrades, or ...

Verizon Communications (NYSE: VZ) stock gained on Monday after the company reported better-than-expected second-quarter ...

Verizon, America’s Most Reliable 5G Network, Launches Industry-Leading, AI Powered Customer Experience Innovations Provided by GlobeNewswire Jun 24, 2025, 10:30:00 AM ...

Verizon's Q2 results beat expectations, driven by wireless and broadband offerings. Analysts raised price targets, but net additions were lower.

Verizon Business Assistant is a GenAI-powered tool helping small businesses automate 24/7 customer interactions via text messaging. Verizon has introduced the Business Assistant, a generative AI ...

Now, more than 40,000 Verizon reps use AI-driven tools to support customers and make sure everyone is on the same page. ... Automating AI in Customer Experience to Power Self-Healing Devices.