At Ochsner Health, about 70% of the patients who have engaged with the health system's virtual emergency department have avoided emergency room visits. Emergency room crowding is a challenge for ...

Rather than choosing offshore providers for cost savings, North American companies find more value in the customer service benefits of staffing virtual call centers with U.S. agents. When it was ...

Norton Healthcare, a prominent Kentucky-based healthcare system, suffered a significant breach compromising millions of patients' and employees' personal data, exposing vulnerabilities in healthcare ...

How to Set Up a Virtual Call Center the Right (& Easy) Way Your email has been sent Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

You're on page 3, See the latest articles on virtual call center. Learn practical steps for recognizing and responding to call center burnout — before it’s too late. Find efficiencies by ensuring ...

Football fans got their first glimpse of a major change to NFL broadcasts and games starting in 2025 in regards to the league’s implementation of the new virtual measurement system, which made its ...

The DNC will have a virtual roll call that will formally determine the nominee. Democratic support has quickly coalesced around Vice President Kamala Harris after President Joe Biden's withdrawal from ...

LATHAM, N.Y.--(BUSINESS WIRE)--AngioDynamics, Inc. (NASDAQ: ANGO), a leading and transformative medical technology company focused on restoring healthy blood flow in the body’s vascular system, ...