Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about everything from new Web start-ups, to remote-controlled robots that watch your house. Prior to joining CNET, Josh ...

A responsive chat widget inserts real time customer support into checkout, answering customer inquiries at the moment uncertainty appears. This swift interaction raises average order value, improves ...

The best chat software for Linux, macOS and Windows isn’t Slack Your email has been sent Finding the best chat software is a complicated mess. Why? Because everyone and every company uses a different ...

Q: We added a chat function to our website so that potential clients could ask about deals we feature on our homepage. One of our advisors is in charge of responding to the questions and comments. A ...