Q: A company's IT admin needs to guide a user through the process of reinstalling Windows 8.1 on their device while maintaining their data and important customizations. Which method is used when ...

Rejoice, my fellow power users! Microsoft, in its infinite wisdom, will provide push-button Reset and Refresh in Windows 8. Reset will restore a Windows 8 PC to its stock, fresh-from-the-factory state ...

It feels like eons ago, but back in June 2010, when the first massive batch of information about Windows 8 leaked, one of the most anticipated new features was the promised "push-button reset" ...

Microsoft says Windows customers might find that some of their files are not deleted after resetting their Windows devices with the "Remove everything" option. This is caused by a newly acknowledged ...