Peter is a writer and editor for the CNET How-To team. He has been covering technology, software, finance, sports and video games since working for @Home Network and Excite in the 1990s. Peter managed ...

Everyone uses email. Whether it's a cover letter, a note asking someone for an informational interview or a thank-you note for spending time over coffee talking about job prospects, you're going to ...

How many of these emails have you deleted this week? Maybe this one… Hi John, I hope all is well. Wanted to reach out to you about the useless crap we are selling and that I really don’t care about ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...

Technological advancements have had a profound effect on the way small businesses conduct operations and communicate with employees. One such advancement, email, provides a quick and inexpensive means ...

In today’s technology-driven world, it is rare to apply for a job in person. In most cases, job applications are online. And while some businesses have a dedicated platform set up for the job ...

I used AI to write a work email—and got caught. Learn from my mistakes. In addition to my writing job, I teach dance fitness classes on the side, which is a riot. (I also get to tell my dad I dance on ...

Microsoft’s very own personal assistant Cortana has just debuted on the Windows 11/10 and this surely means a lot to the users. Since a desktop or a laptop is the epicenter of our work, we tend to ...