A woman was confused after she received a bizarre phone call from her ex-boyfriend's wife, who had some important information ...

At the Super 8 hotel just off I-94 in Eau Claire Wisconsin, police arrested 40-year-old Chetankumar Patel for an alleged scam ...

Long hold times are one of the biggest sources of frustration for callers. Excessive call center queuing leads to abandoned ...

Try the comically small and shockingly practical NanoPhone while it’s on sale for $99.97 with free shipping through Oct. 27.

It’s also important to know how to record a phone call on an iPhone for everything from keeping track of client negotiations ...

It is a payphone that requires no payment — no number of nickels or dimes will ever make it work again — but people still use ...

SOUTH HADLEY, Mass. (WGGB/WSHM) - The South Hadley Police Department is experiencing issues receiving incoming calls. If you ...

Google's next-gen Call Screen feature with Google Assistant's 'Hello' button is now expanding to the UK and Japan. The tool, ...

Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.

First up, there are some new photo and video features, with the Pixel 8 series getting the Pixel 9 ’s upgraded Audio Magic Eraser. This now lets you separate voices in videos and individually change ...

Odyssée-des-Jeunes Secondary School, a high school in Laval’s Auteuil neighbourhood, is in lockdown after the school received ...

Buttigieg confirmed on MSNBC that he and Musk had a chat on the phone after a tense X exchange.