In response to complaints from users, eBay Sunday announced it will expand customer service in the U.S. and Canada while reducing some of the fees it charges sellers. Within the next 90 days, eBay ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. eBay is an online auction and retail marketplace where ...
Online auctioneer eBay Inc. will lower the fees it charges to list items for sale, the company said Sunday, as it also announced other changes in pricing and customer service policies in response to ...