While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done much to change that. You’re in a rush to snap up good deals and can easily make mistakes ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

Amazon is the largest e-commerce platform in the world, with over 300 million active customers around the world. Given the huge number of users, Amazon takes various measures to prevent abuse of its ...

Amazon gift cards are always a great option when we can't decide what to give someone. Gifting one ensures the recipient can also buy what they want and need, especially if they have a growing ...

Amazon delivers billions of packages every year, and criminals are taking advantage of it. With phishing emails, text messages, or phone calls, the fraudsters claim that supposedly unauthorized orders ...

Anyone can access portions of a web portal used by law enforcement to request customer data from Amazon, even though the portal is supposed to require a verified ...

No industry has more variables impacting customer service than airlines. Weather issues, mechanical problems, staffing, and other factors can delay or cancel flights. Bags can also get lost, prices ...