A version of this article appeared in the Spring 2019 issue of strategy+business.. Almost 20 years ago in a strategy+business article, my father, C.K. Prahalad, and his colleague Stuart L. Hart ...

In 2018, golfer Francesco Molinari applied a similar approach on the greens. He focused on putting in pressure situations with a new coach in the run-up to the British Open, golf’s oldest and arguably ...

What’s more, various studies point to a meaningful price premium for sustainable goods. In a survey of some 20,000 consumers by PwC in 2024, respondents said they’re willing to pay 9.7% above average ...

A version of this article appeared in the Summer 2020 issue of strategy+business. Uncertainty is like the weather. It’s always there, part of the atmosphere, and a condition over which individuals and ...

Note: This article was originally published by Booz & Company. Every great company is involved in building great capabilities: gaining competitive advantage from the things it does exceptionally well.

Every product has a story. One of the major benefits of blockchain technology is that it allows parties to trace the origins and follow the journey of just about anything, enabling far greater ...

Retail has become synonymous with digital bells and whistles. Artificial intelligence is helping retailers detect patterns and predict customer preferences, augmented reality enables customers to try ...

Scorecards and indexes are in play in every business, of course. Many aspects of customer satisfaction are constantly under the microscope. Plenty of companies also track employee engagement, knowing ...

Companies are pushing more decision-making to their frontline managers, who in turn have to step up and make some tougher judgment calls. As just one example, Amazon announced in late 2021 that ...

Enlightened hospitality drives a virtuous business cycle that revolves around respect, relationships, and revenues. The cycle starts with hiring naturally empathetic people, whom workplace ...

Research has found roughly 87 percent of employees want to “be developed” in their job, but only a third report actually receiving the feedback they need to engage and improve. The reason for the gap ...

What the Body Tells Us about Leadership In this Thought Leader interview, social presencing theater innovators Otto Scharmer and Arawana Hayashi describe how to develop your management skills through ...