Some stores fared better than others based on region, results show. For example, Wawa did well among customers in the South ...

Robust’ foodservice characterizes leaders in inaugural American Customer Satisfaction Index Convenience-Store Study ...

Samsung's TVs, refrigerators, and washing machines all earned best-in-class rankings, in addition to a slew of other awards ...

And many North American air travelers are still enjoying their time at airports, according to the overall satisfaction scores in the 2024 North America Airport Satisfaction Study from J.D. Power.

In 2023, Samsung broke Apple’s 20-year streak of winning first place in the American Customer Satisfaction Index for personal computers by forcing a tie. This year Apple has returned to ruling ...

While televisions and PCs are turning up the volume on customer satisfaction, household appliances are left with some work to do behind the scenes. According to the American Customer Satisfaction ...

According to the American Customer Satisfaction Index (ACSI ®) Household Appliance and Electronics Study 2024, satisfaction with televisions hits an all-time high after improving 1% to a score of ...

After reaching a tie with Samsung for the 2023 results, the 2024 edition of the American Customer Satisfaction Index's Household Appliance and Electronics Study puts Apple firmly on top.

According to the American Customer Satisfaction Index (ACSI) Household Appliance and Electronics Study 2024, satisfaction with personal computers (PCs) — which include desktops, laptops, and tablets, ...

The 85 customer satisfaction score is first among financial institutions, where the average bank score lags behind at 76. ACSI, a respected measure of customer satisfaction (based in Ann Arbor ...