Frontier Airlines had nearly double the number of complaints per 100,000 passengers as Spirit, which came in second last year ...

Complaints against U.S. airlines soared to a record high in 2024 as carriers struggle with flight cancellations and delays, ...

If flights are cut amid a strong demand for air travel, passengers may face "extra-crowded" airports and "connection-busting ...

From delays to lost luggage, concerns about safety and air traffic control, travel has recently faced some turbulent times. A ...

See reviews below to learn more or submit your own review. Alaska Airlines delivers passenger air travel services across North America. With hubs in Seattle, Anchorage and Los Angeles, it operates ...

A consumer-focused report from Colorado Public Interest Research Group (CoPIRG) highlights which airlines end up with the ...

JetBlue, Delta, Alaska and Southwest all saw high marks in customer satisfaction. Consumer confidence in airlines is at its lowest level since the pandemic and domestic air passenger volume is ...

The next worse airline was Spirit with 12.8 complaints per 100,000 passengers.Southwest Airlines had the best complaint ratio at 1.5, followed by Alaska ... to be kind to customer service ...

customer service, disabilities, involuntary bumping and more. Notably, in 2024, total complaints against U.S. airlines rose 9%, while passenger volume only rose 4%. "Passengers are ticked off ...