Klarna is recruiting a new batch of customer service employees, and the company will now focus on providing "quality" human ...

After years of depicting Klarna as an AI-first company, the fintech’s CEO reversed himself, telling Bloomberg the company was ...

The Trump administration plans to rescind Biden-era AI chip curbs as part of a broader effort to revise semiconductor trade ...

Parloa GmbH, a startup building an artificial intelligence platform for customer service, has raised $120 million from ...

Hallucinating AI, which lies through its teeth, keeps Amanda Stent busy at data analytics and intelligence giant Bloomberg.