Pelajari apa itu customer service, peran pentingnya dalam bisnis, serta manfaat yang diberikan untuk meningkatkan kepuasan ...
AI-driven conversational interfaces, such as chatbots and voice assistants, can simplify this process by allowing users to ...
AI agents change customer interaction rules. They provide 24-hour service, and one way they may help companies interact with consumers in cost-effective and relevant ways is by providing customized ...
A new offering from Klaviyo is billed as the only customer relationship management platform built for consumer brands, not ...
Rather than manually changing a new lead to a new customer, manually inputting their order value, manually sending a ...
Eighty-five percent of customer service leaders will explore or pilot customer-facing conversational generative artificial intelligence solutions this year, according to a survey by Gartner. The ...
Pelajari arti order, jenis-jenis order, dan manfaatnya dalam transaksi bisnis. Pahami perbedaan pre-order, open order, dan ...
CX has outgrown its traditional role as a support function. It’s now a strategic lever for achieving business outcomes, from ...
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