“Integration between human and tech-supplied customer service is a must, as is the quality and thoughtfulness of the ...

Not only is it a CRM solution, but it is also an all-encompassing software solution that provides a range of solutions for ...

November 12, 2024--(BUSINESS WIRE)--Druva, the leading provider of data security, today announced support for Microsoft ...

Industry-leading AI-powered CRM Platform Now Caters to Broader Financial Services SectorSARATOGA, Calif., Nov. 12, 2024 (GLOBE NEWSWIRE) -- Relcu, the innovative AI-powered customer relationship ...

DKSH Healthcare and Euris have launched "ConnectPlus", a complete Customer Relationship Management (CRM) and Multi-Channel Engagement (MCE) platform set to transform healthcare distribution across ...

A customer service team in an office setting using the company's Customer 360 platform to communicate with customers.

CCaaS solutions have been available in various forms for more than 20 years, but widespread adoption began in 2010 and has gained momentum every year. The CCaaS adoption rate was 27 percent as of the ...

Bill Ackman of Pershing Square Capital Management and Andreas Halvorsen of Viking Global Investors are two billionaires worth ...

KUALA LUMPUR, Malaysia, Nov. 5, 2024 /PRNewswire/ -- AI and Digital capabilities are elevating customer experience everywhere. In Malaysia, we look towards inspiration in relevant and practical ...