If you want to set up call forwarding on your Android phone, there are a couple of different ways to do it. Here's everything ...

Process intelligence provides a true understanding of where, in any end-to-end process, AI can have the biggest impact.

A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and what to ...

To minimize the risk of cardiovascular disease, our arteries need to be clear and inflammation-free, and scientists have ...

Artificial intelligence is helping simplify the workflow for telecommunicators and law enforcement officers to provide better ...

Managers who over-focus on particular call center metrics are missing the full picture — and probably driving their employees ...

After the departure of three technology executives, the company's recently hired CFO sent an email to investors attempting to reassure the company's potential and growth opportunities. While the ...

Chung Myung-kyo, honorary professor of Korean at Yonsei University * The text below may differ from the actual ...

“This is the same guy who said that women should be punished for having abortions,” Harris said as a guest on the popular Call Her Daddy podcast hosted by Alex Cooper, which was released on Sunda ...

Kamala Harris appeared on an episode of Alex Cooper‘s Call Her Daddy podcast to discuss pertinent issues in the upcoming election, particularly for women voters. Appearing on a Sunday episode of ...

Flow cytometry is a very technical test, and many labs may have only limited ability to process samples. There are several common types of flow cytometry test results. This test evaluates bone marrow ...

Lawmakers hoping to stanch the flow of U.S. money into China’s tech ... for continuous strengthening of our investment screening process to ensure our supply chains and technological ...