senior vice-president of "customer experience" at Comcast. What happened with Mr. O’Rourke's service is completely unacceptable. Despite our attempts to address Mr. O’Rourke’s issues, we ...

In the latest American Customer Satisfaction Index survey, fiber broadband's fast speeds place it far ahead of cable, with AT ...

The US broadband market is rapidly consolidating, leaving fewer choices as six of the top 10 internet providers were involved ...

Product safety is key in today’s fast-paced consumer word, yet it is not always a guarantee. From the food in our pantries to the cars we drive, and even the products on our shelves, recalls take ...

A sausage product from Bourgeois Smokehouse, that was sold through 10 Rouses Market locations in 3 states, tested positive ...

While Comcast has received the most press this year for its legendary, but perhaps improving, customer service -- the company did not even make Consumer Reports fifth annual "Naughty & Nice" list.

Comcast Internet ... to the following service people who worked with us (twice) and answered all of our questions... Anna, Ulizes, Luis, Esmeralda. All four of these customer service ...

Are you seeing slower speeds than what you're paying for? Here's what might be happening with your home internet.

The service is only available to existing Xfinity Internet customers and must be activated through that account. Many customers choose to bundle their internet and mobile service with Xfinity for ...

Stocks: Real-time U.S. stock quotes reflect trades reported through Nasdaq only; comprehensive quotes and volume reflect trading in all markets and are delayed at least 15 minutes. International ...

Some did voice concern with the account application process and occasional customer service issues. Disclaimer: The Consumer Sentiment Index from Forbes Advisor uses a proprietary weighting ...

Comcast has had previous outages in Kent caused by vandalism, including April 22 and Jan. 21 of this year and Nov. 30, 2023.