October, Be My Eyes announced what it called an “industry-first” venture with hospitality giant Hilton that makes travel ...

AT&T is leveraging generative AI and large language models to expand the capabilities of Ask AT&T, its internal AI tool.

If you want to enjoy your well-earned break, tell your colleagues more than once when you will be out, set up away messages, ...

With the shopping season underway and Black Friday sales on the horizon, a lot of people will be needing to call customer service for help. If you've been shopping Best Buy Black Friday deals and need ...

Small business is the backbone of society. Owners are passionate about their field, be it coffee to pilates, but now have to ...

Q3 2025 Earnings Conference Call November 19, 2024 8:00 AM ETCompany ParticipantsSteph Wissink - SVP, IRDoug McMillon - ...

From a candle that smells like fried chicken to a trendy water bottle, these crowd-pleasers range from silly to functional.

Locking shopping carts have been a thorn in customers' sides this year as grocery stores ramp up anti-theft measures.

The artificial intelligence boom is coming to Coral Springs. City commissioners are expected to approve a $284,000 contract ...

Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for call ...

Volvo Trucks opened its 123,000 square-foot North American Uptime Center in 2014, consolidating in Greenboro, North Carolina, ...

The holiday shopping season has unofficially started, with early deals rolling in from many retailers already, including Home Depot's BOGO deals. As is often the case, issues will arise, and speaking ...