Getting a human from Target on the other line to help you is not straightforward. Here is the best way to get in contact with ...

October, Be My Eyes announced what it called an “industry-first” venture with hospitality giant Hilton that makes travel ...

Calling your service providers could help lower your monthly bills. Try negotiation strategies like timing the call right, speaking politely and researching deals.

Amazon is one of the biggest retailers in the world, and that can make it quite challenging to shove past the FAQs, user forums, and Reddit threads to actually talk to a human over the phone.

AT&T is leveraging generative AI and large language models to expand the capabilities of Ask AT&T, its internal AI tool.

With the shopping season underway and Black Friday sales on the horizon, a lot of people will be needing to call customer service for help. If you've been shopping Best Buy Black Friday deals and need ...

British carrier O2 created Daisy (dAIsy), a chatbot with the personality of a grandma who wants to keep phone scammers on the ...

MobileX's eSIM service is simple to set up and connects to one of the largest 5G networks in the US for fast, reliable ...

New Five9 data highlights the continued importance of the human touch in CX, as 75% prefer talking to a real human in-person or over the phone for customer support, indicating that brands need to ...

SAN RAMON, Calif., October 23, 2024--(BUSINESS WIRE)--Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today released the results of a consumer survey, aimed at helping organizations ...

BET is one of the most exciting new casinos in Canada and has already built up a huge following. If you’re thinking of ...