Artificial intelligence-powered customer service platform provider FrontApp Inc. today announced it has acquired AI-powered ...

Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing ...

Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you ...

The Banking, Financial Services, and Insurance (BFSI) sector is rapidly evolving, with Large Language Models (LLMs) at the ...

Veteran Energy offers predictable energy bills and supports American veterans. Learn why it made our top 10 energy providers ...

Accenture has invested, through Accenture Ventures, in Cresta, a company that has developed an AI-powered platform designed ...

allowing customers to explore features that enhance efficiency and customer satisfaction. DALLAS, TX / ACCESSWIRE / November 19, 2024 / FieldPulse, a leading field service management software provider ...

This marks a much-needed win for Nissan’s dealerships, which pulled off the brand’s best performance in over three decades by ...

"We take pride in supporting Alnatura’s innovation journey. Migrating the Blue Yonder Category Management solutions to the cloud has enabled Alnatura with the necessary agility to keep up with ...

The banking industry is undergoing a major digital evolution, driven by economic unpredictability, the growing adoption of AI tools, increased emphasis on consumer privacy and the widespread ...

Becoming “data-driven” has become a catch-all phrase in 2024. Leaders understand that this offers a way to unlock busine ...

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