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Artificial intelligence-powered customer service platform provider FrontApp Inc. today announced it has acquired AI-powered ...

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Evolving to Genesys Cloud leads to over 100% improvement in call answer rates and zero staff turnover SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience ...

So, I leaned into a customer-service method that married research with the specific needs of both the dispensaries and the customers I was serving. I found that understanding what people are looking ...

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SoFi Technologies is thriving with strong growth, financial performance, and innovative banking solutions, positioning it for ...