In many industries, contact centers are still thought of as cost centers—places to handle complaints and basic inquiries at ...

A Miami entity acquired the former Seven Steakhouse building with plans to bring in a luxury cigar shop. The new owners are ...

Enterprises seeking to make good on the promise of agentic AI will need a platform for building, wrangling, and monitoring AI agents in purposeful workflows. In this quickly evolving space, myriad ...

In 2025, something unexpected happened. The programming language most notorious for its difficulty became the go-to choice ...

AI recommendations are decided upstream. Understand the 10-gate pipeline, where brands fail, and how small improvements ...

OpenAI says it has agreed changes, external to the "opportunistic and sloppy" deal it struck with the US government over the use of its technology in classified military operations. On Monday OpenAI ...

Abstraction is considered a virtue in software development. However, practice shows that wrong abstractions cause more harm ...

As the deadline looms for a leading AI lab to hand over its tech to the US military, a study has appeared suggesting AI models are more than willing to go nuclear in wargames.

Throughout the week in our In Focus series, we’ll be looking at how financial advice firms are using, and can use, artificial intelligence (AI) in ways that ...

City-County Council member Ron Gibson, a Democrat who represents the area in which the data center would be developed, asked the Metropolitan Development Commission to delay its rezoning decision.

Using an AI coding assistant to migrate an application from one programming language to another wasn’t as easy as it looked. Here are three takeaways.

Most Rust developers are satisfied with the pace of the language’s evolution, but many are concerned Rust does not get enough usage in tech, the 2025 State of Rust Survey says.