Salesforce has bought out Zoomin, a startup developing a tool to organize all the knowledge and documentation across an ...

Salesforce Inc. has returned to Israel to make a second major acquisition, splashing out to acquire a company called Zoomin ...

Salesforce has long been a must-have tool for any business that looks to have their customer relationships managed as ...

Both CRM, as well as “Software as a Service” (SaaS), have since become synonymous with a San Francisco software management ...

CEO Marc Benioff said he doesn’t want “bolt-on” AI, but Agentforce does connect to many other Salesforce services.

Salesforce expert reveals how AI transforms retail loyalty programs and customer service, offering personalized experiences ...

Salesforce Data Cloud is transforming how businesses make decisions by unifying data sources and leveraging advanced AI ...

The company has just become the first major tech firm to launch a new breed of generative AI tools known as 'agents,' which ...

Vonage Premier for Service Cloud Voice is currently available on the Salesforce AppExchange with Salesforce BYOC for CCaaS ...

At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly ...

Customer service is seen as one of the sectors where AI could have the biggest impact.

Benioff is referring to the widely disparaged animated paperclip Microsoft unveiled as part of Office 96. The "smart" digital ...